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How do I enroll in MFA using an Authenticator App?

Access the MFA Setup Portal

  1. Navigate to聽
  2. Login using your 黑料社区 credentials.

Set up Microsoft Authenticator App

  1. Navigate to the .
  2. Select + Add sign-in method.
    • Select聽Microsoft Authenticator App.
      • If you currently use an authenticator app other than Microsoft, select聽Use a different authenticator app.
        • Important:聽UMGC only supports Microsoft Authenticator as the recommended authentication app. While you may use alternative authentication apps, please note that t 黑料社区 cannot provide technical support or assistance for these applications. For setup and troubleshooting of alternative apps, refer to their specific instructions and support resources.
  3. If this is your first time downloading聽Microsoft Authenticator,聽follow the steps below:
    • Download聽Microsoft Authenticator聽from the聽Apple App Store聽or聽Google Play Store聽on your smartphone.
    • Open the app on your smartphone once the download is complete.
      • Accept the Privacy Statement.
      • Select Continue.
      • Select聽Scan a QR Code.
      • Allow聽the app to access your camera.
    • Go to your computer and use your smartphone to聽Scan the QR code聽that is displayed.
      • Enable notifications聽on your smartphone.聽
        • UMGC recommends enabling notifications, but it is not required.
      • You will receive a prompt on your computer to聽test聽the app.
      • Enter the聽two-digit number聽displayed on your computer into the prompt on your smartphone.
      • Once authenticated, the Microsoft Authenticator App will show as an option on your聽.
        • Congratulations, you are enrolled in MFA.
      • Going forward, after entering your password, you will be prompted to enter the two-digit code provided by the Microsoft Authenticator App to access your UMGC accounts.

Please reach out to technical support at聽UMGChelp@umgc.edu,聽888-360-8682, or聽the UMGC Help Center聽if you need further assistance.

Additional Resources

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽UMGC Help Center.