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How do I enroll in MFA at t ºÚÁÏÉçÇø using YubiKeys?

YubiKeys are a secure alternative to smartphone-based authentication (e.g., SMS codes or authenticator apps). They are ideal for individuals who:

  • Don't own a smartphone
  • Prefer not to use personal devices for work or school authentication
  • Require a backup option in case their smartphone is unavailable
  • Want a stronger passwordless authentication

Important: UMGC only supports Yubikeys 5 FIPS Series as the recommended security key. While you may use alternative security keys, please note that t ºÚÁÏÉçÇø cannot provide technical support or assistance for these applications. For setup and troubleshooting of alternative keys, refer to their specific instructions and support resources.

Register YubiKey

  1. Sign-in to with your UMGC student email address and password.
  2. Click + Add sign-in method.
  3. Select Security Key.
  4. Click Nex³Ù.Ìý
  5. Choose USB Device.
  6. Have your key ready, and click Next.
  7. Insert the YubiKey into USB port on your computer.
  8. Touch the flashing Y ²ú³Ü³Ù³Ù´Ç²Ô.Ìý
    • Your PC will redirect you to a new window to finish setup
    • Note: For more detailed instructions please visit your key manufacturer's website.
  9. Create a new PIN for the YubiKey (minimum 6 digits). 
  10. Click Next
  11. Touch the YubiKey again to complete the setup.
  12. Click Allow to Allow this site to see your security key.Ìý
  13. Enter a security key name with naming convention of KeyVendor - AppName. (Example: YubiKey - UMGC)
  14. Click Next.
  15. Complete the configuration by clicking Done.
  16. Change the default sign-in method to allow either Authentication app or hardware token-code under the Security Info section.Ìý
  17. Click Confirm to complete the registration.

Notes

  • You can register multiple YubiKeys as backups.
  • If your YubiKey is lost, ensure an alternate MFA method (e.g., phone-based authentication) is configured.

Please reach out to technical support at UMGChelp@umgc.edu, 888-360-8682, or the UMGC Help Center if you need further assistance.

Additional Resources

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.