Help and Knowledge Base

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How do I clear my browser cache and temporary internet files?

If you have trouble logging in to University of Maryland Global Campus services, clearing your browser cache, cookies, and temporary internet files may help.

Click the link for your browser for step-by-step instructions:

If you still need help, contact UMGC Technical Support at 888-360-8682 or umgchelp@umgc.edu.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

Chat Now

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.