Help and Knowledge Base

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Do I need to apply and register in both ArmyIgnitED and MyUMGC?

If you're using Army Tuition Assistance (TA) and are new to UMGC (or returning after two years):

  1. Apply through the UMGC application portal.
  2. Set up your ArmyIgnitED account and create your Education Goal.
  3. Select University of Maryland Global Campus (UMGC) as your home school.

Class Registration and TA Steps

  1. Register for classes in your MyUMGC student portal.
  2. Submit your Tuition Assistance Request (TAR) in ArmyIgnitED between 60 and 7 days before class starts.

Reminders

  • Submitting a tuition assistance request (TAR) does not register you for your class; you must still register in your MyUMGC student portal.
  • Ensure your class start and end dates are accurate in your approved TA. If not, it may not be posted to your account.
  • Only the ArmyIgnitED Education Center can update your TAR. 黑料社区 cannot change course start dates.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽UMGC Help Center.