Help and Knowledge Base

Could not find the article.

How do I accept or decline my financial aid awards?

If you plan to use federal loans, accept your aid as soon as possible.

  1. Log in to MyUMGC and go to聽 > Financial Aid.
  2. Click OK on the pop-up to open your Financial Aid page in a new tab.
  3. Select the correct Aid Year in the top-left corner.
  4. 颁濒颈肠办听Go to Accept/Decline/Edit Aid to view your awards.
  5. Choose an option:聽
    • Accept All: Accept all available awards
    • Decline All: Decline all available awards
    • Reset All: Start over if needed
  6. To manage awards individually, use the drop-down menu under the Offered Decision column.
  7. Click the blue Submit button, then confirm Yes. A green banner will confirm your request.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽UMGC Help Center.