Help and Knowledge Base

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When will I receive my 1098-T?

  • Paper copies are postmarked by January 31.
  • Electronic copies are available online on or before January 31.
  • You’ll receive an email with instructions to access the document if you’ve opted in for electronic delivery.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

Chat Now

By Phone

°ä²¹±ô±ôÌý855-655-8682 for student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682 for technical support (24/7).

By Email

Email the support team or submit documents using the UMGC Help Center.